Privacy policy
Privacy Policy
Effective Date: March 30, 2026
TREASURE ERA LIMITED (trading as Treasure Era) operates this website and online store to provide customers with products across categories such as Beauty & Accessories, Hobbies & Gadgets, Kitchen & Dining, and Travel & Lifestyle.
This Privacy Policy explains how we collect, use, process, and share your personal information when you visit our website, make a purchase, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Business Information
Company Name: TREASURE ERA LIMITED
Trading Name: Treasure Era
Address:
123 City Road, London, EC1V 2NX, United Kingdom
Email: director@treasureera.store
Phone: +44 (787)-876-1928
Company Registration Number: 16058850
VAT Number: 481 5386 69
2. Personal Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
Account Information
- Login details (username, password)
- Preferences and settings
Transaction Information
- Order details
- Purchase history
- Returns and exchanges
Technical Information
- IP address
- Browser type and device information
- Website usage data
Communication Data
- Messages sent to our support team
3. How We Collect Information
We collect personal data:
- Directly from you (orders, account creation, contact forms)
- Automatically (cookies and website tracking technologies)
- From service providers and partners
4. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Manage payments and transactions
- Improve website performance and user experience
- Send updates and marketing communications (only with consent)
- Detect fraud and maintain security
- Comply with legal obligations
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties such as:
- Payment processors
- Shipping and delivery providers
- Website hosting and Shopify platform
- Analytics and marketing partners
These partners only use your data as necessary to provide services on our behalf.
6. Shopify Platform
Our store is hosted on Shopify. Shopify may collect and process your data to provide and improve the platform. You can review Shopify’s privacy practices on their official website.
7. Your Rights
Depending on your location (including the UK and EEA), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Marketing Preferences
You may receive promotional emails from us. You can unsubscribe at any time by clicking the unsubscribe link in our emails.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
10. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill orders
- Meet legal and accounting requirements
- Provide customer support
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Support shopping cart and checkout features
You can manage cookies through your browser settings.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
TREASURE ERA LIMITED
Address: 123 City Road, London, EC1V 2NX, United Kingdom
Email: director@treasureera.store
Phone: +44 (787)-876-1928
Business Hours: Monday to Friday– 9:00 am to 6.00 pm
