Shipping policy
At TREASURE ERA LIMITED, we are committed to delivering your order quickly and securely throughout the United Kingdom.
Free Shipping
We are pleased to offer FREE Standard Shipping on all orders within the United Kingdom. No minimum purchase is required.
Shipping Locations
We currently ship only within the United Kingdom. At this time, we do not offer international shipping.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been dispatched, you will receive a shipping confirmation email.
Delivery Time
United Kingdom: 3–5 Business Days
Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather conditions, public holidays, or other unforeseen circumstances.
Tracking Information
Tracking information will be provided when available and will be sent to the email address used during checkout.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. If an incorrect address is provided, delivery delays or additional charges may occur.
Lost or Damaged Orders
If your order is lost, damaged, or arrives in unsatisfactory condition, please contact us within 7 days of delivery. Include your order number and photos (if applicable), and we will assist you as quickly as possible.
Order Changes and Cancellations
Orders may be modified or canceled before they are dispatched. Once an order has been shipped, it cannot be canceled and must follow our Return & Refund Policy.
Contact Us
Address: 123 City Road, London, EC1V 2NX, United Kingdom
Email: director@treasureera.store
Phone: +44 (787)-876-1928
Business Hours: Monday to Friday– 9:00 am to 6.00 pm
